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Privacy Statement
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Direct Furniture Now is committed to
protecting your privacy and has
created this statement to outline
our approach in this regard. The
following discloses the information
gathering and dissemination
practices for our web sites. If you
have any concerns, comments or
complaints, please let us know about
it. |
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Information We Collect... |
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We collect general
information as you browse our site
to help us diagnose problems with
our server, administer our web site,
and analyze broad demographic
information about our visitors. The
following information is obtained:
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IP Address - We use IP addresses to measure
site traffic and help provide
relevant shopping experiences.
Your IP address is not linked to
your customer information.
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Referral Site - If you come to our site via a
link, the location of the
referral is captured. This is to
help us know where our customers
come from.
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Browser Type - This information is captured to
help us optimize our site to
match the latest technology used
by our customers.
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Movements through our site - We keep track of
the pages you visit to help us
provide a more personalized and
relevant shopping experience.
In addition, our site uses
an order form for customers to
request products. This order form
allows us to obtain contact
information (email, address, & phone
number) and payment information
(credit card number). This
information is used to confirm your
order and respond to any questions
you may have. Where required, we
also share this information with
certain intermediaries (freight
companies and furniture
manufacturers) strictly to process
and ship your order. Direct
Furniture Now does not sell, rent or
loan information regarding its
customers to any third party.
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Customer Surveys... |
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To
improve our services to you we may
from time to time request some of
our customers to complete a
voluntary survey. Survey answers are
confidential. If you do not wish to
participate is a survey, simply
decline to participate when asked. |
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Cookies... |
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Our
site uses "cookies" to keep track of
your current shopping session. |
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Correspondence from Us... |
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To keep you informed about
our latest offers, we may notify you
of current promotions, specials and
new additions to our web sites.
We provide our customers
with the ability to be removed from
our mailing list and to cease
receiving all communications from
us. To do so, follow one of the
following steps:
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Reply to the email received from Direct
Furniture Now and type
"UNSUBSCRIBE" in the subject
field.
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Contact Us and request to be removed from our
mailing list.
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Contacting Us... |
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If you have any questions
about this privacy statement, the
practices of this site, or your
dealings with Direct Furniture Now,
you can contact us at:
Direct Furniture Now LLC
Kivett Dr.
High Point, North Carolina 2
336-689-9065
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Security Statement
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Direct Furniture Now
takes credit card information
security seriously. We have
implemented a variety of technical
and procedural controls to ensure
transactions on our site are private
and protected.
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Secure Socket Layers (SSL) |
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To
ensure information you provide
online is secure during
transmission, Direct Furniture Now
employs leading edge,
encryption technology and Secure
Socket Layers (SSL) while processing
personal information supplied by
you. |
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Security Guarantee
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In the rare event that
unauthorized or fraudulent charges
appear on your credit card as a
result of your shopping at Direct
Furniture Now, you are protected by
the Fair Credit Billing Act. This
legislation states that your credit
card provider cannot hold you liable
for more than $50 of any fraudulent
charge. If your credit card company
does hold you liable for fraudulent
activities resulting from purchases
at Direct Furniture Now, we will
reimburse you for such fees (up to
the full $50). By offering a
security guarantee, we hope that you
will feel completely comfortable
shopping at Direct Furniture Now.
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Credit Card ID Number
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Every time you use a major credit
card to order online or by phone,
we'll ask you for its three- or
four-digit Credit Card ID Number
(CCIN). This allows us to verify
that the person placing the order
has the credit card in his or her
possession. |
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Alternate Payment Methods
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Personal Checks and Money
Orders are also accepted if you call
our Customer Care department to make
special arrangements. Our
representatives can be reached at
(336) 689-9065, 10am - 5pm
(Eastern), Monday through Friday.
Minimum orders may apply.
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To ensure the maximum
protection available, we advise
that you download the latest version
of your browser.
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